Following the lifting of restrictions by the Government, we would like to reassure all our patients that the way we interact with you will not be changing. All staff and consultants will continue to wear face coverings and maintain social distancing, and we require our patients and visitors to do the same, so that we are all protected.

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How to make a complaint at The Cherwell Hospital

The Cherwell Hospital aims to the provide the very best of care to you by offering services and facilities of the highest standard.

If we have failed to meet these standards please tell a member of the team and we will try and resolve your concerns in person, whilst you are here.

However, if you do wish to make a formal complaint, please write to the General Manager of the hospital and outline in your letter:

• The nature of the complaint
• Names and positions of any staff members involved
• When the events took place
• Any action already taken
• What you can do to resolve your complaint

Once this letter has been received, you will receive written confirmation from The Cherwell Hospital.

Your complaint will then be thoroughly investigated.

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FINANCE AVAILABLE

Spread the cost of your treatment

  • Fixed monthly payments over a term that enables you to budget
  • Loan money paid directly to Ramsay Health Care
  • A loan designed to put more expensive health procedures within easier reach
  • Simple Online application
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PRIVATE PATIENT PLEDGE

THE BEST OF CARE

  • Your choice of consultant
  • No cancellations
  • Appointments to suit you
  • 0% finance available
  • No waiting lists
  • Fixed price packages
  • Unlimited aftercare
  • Price Match

Terms and conditions apply

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